Remitly, founded in 2011, offers a fresh take on international money transfers; fast, secure, and affordable for millions of customers worldwide.
With service in over 170 countries and support for more than 100 currencies, Remitly simplifies the process with competitive exchange rates, low fees, and multiple payout options that cater to both personal remittances and business needs.
Remitly Key Features
Multiple Transfer Methods
Remitly offers a range of payout options including bank deposits, cash pickups, mobile money, and even home delivery in select countries. This variety means you can choose the method that best suits your recipient’s needs and local banking infrastructure. Whether you’re sending funds for everyday expenses or an emergency, Remitly’s options are designed to provide flexibility and convenience.
Extensive Global Coverage
With service available in over 170 countries and support for more than 100 currencies, Remitly connects you to nearly every corner of the globe. This expansive network ensures that both popular and remote destinations are accessible, making it easier to support loved ones or manage international business payments. The broad reach is a key advantage for customers looking for reliable global remittance options.
Transparent Fees and Competitive Exchange Rates
Remitly prides itself on clear, upfront pricing with no hidden fees, allowing you to see exactly what you’ll pay before you send money. Competitive exchange rates, updated in real time, ensure that you get a favourable conversion every time. Promotional offers for new customers further help to reduce the cost of your first transfer, making it a smart choice for cost-conscious users.
Fast Delivery Options
For those in a hurry, Remitly offers an Express transfer option that delivers funds within minutes via debit or credit card payments. Alternatively, the Economy option provides a more affordable solution, with transfers typically taking 3-5 business days. This dual approach allows you to balance speed against cost depending on the urgency of your needs.
Robust Digital Experience and Support
Remitly’s user-friendly mobile app and website make initiating and tracking transfers a breeze, even for first-time users. The platform provides real-time updates and a comprehensive Help Center, ensuring that assistance is always at hand. With 24/7 customer support through live chat, email, and in-app messaging, Remitly is committed to guiding you smoothly through every transaction.
Remitly Fees and Exchange Rates
Remitly is committed to keeping your transfer costs clear and upfront, with no hidden charges to worry about.
You can see all fees and the current exchange rate before you confirm your transfer, ensuring complete transparency every step of the way. For instance, sending money to India incurs a flat fee of $3.99, and transfers of $1,000 or more are fee-free, making it easy to plan your remittance.
Competitive exchange rates are updated in real-time, so you know the exact value your recipient will receive. New customers often benefit from promotional offers that provide even more attractive rates for their first transfer.
This combination of low fees and fair, real-time rates helps Remitly deliver a cost-effective, user-friendly international money transfer experience.
Remitly Pros and Cons
| Pros | Cons |
|---|---|
| Transparent fees and real-time exchange rates | Economy transfers take 3–5 business days |
| Multiple payout options for varied recipient needs | First-time users may experience verification delays |
| Fast Express option delivers funds within minutes | Exchange rate fluctuations can affect final amounts |
| Wide global reach in over 170 countries with 100+ currencies | Some regions may have limited payout method availability |
| 24/7 customer support and a user-friendly digital experience | Occasional delays due to bank processing and regulatory checks |
Remitly Security and Compliance
At Remitly, your funds’ safety is the top priority. The service uses advanced encryption and fraud detection systems to ensure that every transaction is protected, so you can send money with confidence.
Every step of the process is monitored closely, giving you peace of mind that your personal and financial information is secure.
Remitly is regulated by the Financial Conduct Authority and adheres to strict anti-money laundering standards, meaning that your transfer is fully compliant with the highest industry benchmarks. This robust approach not only shields your money from potential threats but also reinforces Remitly’s commitment to delivering a secure remittance experience.
Whether you’re making a routine payment or an urgent transfer, you can trust that Remitly’s security measures are working around the clock to protect your funds.
Remitly Customer Feedback
As of January 2025, Remitly holds an “excellent” Trustpilot rating of 4.6 out of 5, based on 74,000 reviews. Meanwhile, the Remitly app boasts a 4.8 out of 5 rating on Google Play (989,000 reviews) and a 4.9 out of 5 rating on the Apple App Store (1.9 million reviews).
Many customers highlight Remitly’s speed, affordability, and user-friendly interface as standout features. The broad range of payout methods, including bank deposits, cash pickups, mobile wallets, and home delivery, also garners positive feedback, especially for those sending funds to remote areas.
Some users note occasional delays linked to verification or local banking procedures, suggesting that it’s wise to allow extra time if you’re dealing with strict regulatory environments or first-time verification.
Remitly Recent Updates and Recognitions
Remitly was founded in 2011 by Matt Oppenheimer, Josh Hug, and Shivaas Gulati, driven by a mission to make sending money home easier for immigrants. Over the years, it has expanded to more than 170 countries and 100 currencies, with a focus on financial inclusion and transparent service.
In February 2025, Remitly teamed up with WafaCash, linking its digital platform to over 3,000 branches across Morocco. The company also reported a 32% increase in active customers and a 33% boost in revenue year-over-year for 2024, reflecting a solid performance that included an Adjusted EBITDA of $43.7 million.
Vikas Mehta joined as Chief Financial Officer, enhancing Remitly’s financial strategy, while the second annual Global Impact Report showcased its progress in community-driven initiatives. Recognised among CNBC’s World’s Top 250 FinTech Companies for the second year running, Remitly continues to innovate and deliver on its vision of transforming global remittances.
Conclusion
If you’re seeking a reliable service with a global reach, Remitly could be the ideal partner for your cross-border payment needs.
Remitly combines user-friendly technology with a strong commitment to secure, transparent remittances, making it a standout option for sending money overseas.
Whether you’re supporting family, paying for overseas tuition, or managing international business expenses, Remitly offers fast transfers, flexible payout methods, and around-the-clock customer support.
Its competitive exchange rates, clear fee structures, and robust compliance measures also instil confidence at every step.
Disclaimer
The information provided in this article is for general informational purposes only and does not constitute financial advice. While we aim to ensure accuracy and relevance, the content may not reflect your specific circumstances or the most current developments in financial services.
Before making any financial decisions, including choosing a money transfer service, you should consult a qualified financial adviser who can provide guidance tailored to your individual needs and situation. Wise and other financial products mentioned in this article may not be suitable for everyone, and it is essential to consider all factors, including fees, exchange rates, and applicable regulations, before proceeding.
The use of this information is at your own discretion, and we disclaim any liability for decisions made based on the content provided. Always verify terms and conditions with the service provider directly.
FAQs
Once a transfer is confirmed and processing begins, it is generally not possible to cancel or change the details. If you spot an error early on, contact customer support immediately to see if any adjustments can be made.
Remitly typically requires a valid government-issued ID and proof of address when you send higher amounts. The exact documentation may vary depending on your country and transfer size. This process helps ensure your transactions remain secure.
You can pay for transfers using debit or credit cards, and in some cases, bank transfers are also accepted. The available options may differ by country and the selected delivery method. This flexibility makes it easy to choose the most convenient payment option.
If incorrect recipient information is provided, the transfer might be delayed or returned, and additional fees could apply. It’s important to double-check details before confirming your transfer. Should an issue arise, contacting customer support promptly is recommended.
Remitly’s fee structure is focused on the sender, with clear, upfront costs. However, be aware that intermediary or local banks might charge a fee on the receiving end. It’s a good idea to confirm with your recipient what fees, if any, may apply in their country.