At Currency Expert, we prioritise your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. By using Currency Expert, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide:
- Enquiries: Information you provide when contacting us, including your name, email address, and the content of your message.
b. Automatically Collected Information:
- Website Usage Data: Details about your visits to our website, including traffic data, location data, browser type, IP address, and other communication data.
- Cookies: We use cookies to enhance your browsing experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services.
- Personalise user experience based on preferences and browsing habits.
- Respond to enquiries and provide customer support.
- Send relevant updates, newsletters, and promotional materials (with your consent).
- Analyse website performance and user behaviour to improve functionality.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
- Service Providers: With trusted third-party vendors who help us operate our website and services (e.g., analytics providers, email services), bound by confidentiality agreements.
- Legal Compliance: If required by law, regulation, or legal process, or to protect our rights or the rights of others.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. When no longer required, we securely delete or anonymise the information.
5. Your Rights
You have rights regarding your personal data, including:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data where applicable.
- Restriction: Request limitation of processing under certain circumstances.
- Objection: Object to the processing of your data for direct marketing purposes.
- Data Portability: Request transfer of your data to another service provider.
To exercise your rights, please contact us at info@currencyexpert.com.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
As Currency Expert operates globally, your data may be transferred to and processed in countries outside your residence, including countries with different data protection laws. We ensure appropriate safeguards are in place to protect your data.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website.
9. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to Currency Expert. We are not responsible for the privacy practices of other websites and encourage you to review their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for updates. The effective date of the latest update is noted at the bottom of this policy.